Merchant
Questions
Why
is the ECT program becoming so popular?
Converting
paper checks to electronic checks is a natural process, using proven
technology to make checks faster and easier to process.
It is also consistent with the push by the federal government
and industry groups to develop and implement electronic
transactions.
What
are the merchant benefits?
The ECT program
offers merchants a number of key benefits:
-
No
Returned Checks: With the ECT program and check guarantee,
merchants never see a returned check again, because any returned
checks become the responsibility of EZCheck.
-
Reduced Paperwork:
End of the day balancing and deposit preparation is greatly
simplified with the ECT program.
Reports printed from the ECT program will help the merchant
know what has happened during the business day.
Once the ECT terminal batch is closed, the merchant is
assured that deposits are automatically made through the ACH
network, usually within two business days.
Also, while the ECT program won't completely eliminate the
need for trips to the bank, it will reduce the frequency, ultimately
saving time and money.
-
Improved Cash Flow and Cash Management: Merchants
improve their cash management since their ECT funds are available
usually within two business days.
In addition, merchants with several locations can
automatically deposit checks into a consolidated bank account.
What
are the possible check writer benefits?
With
EZCheck, check writers will continue to benefit from the float of a
paper check, since the electronic check is processed through the
banking cycle in the same amount of time as a traditional paper
check. Reconciling bank
statements is easier, since more detailed information is provided on
the statement.
Why
wouldn't a check writer just use a debit card?
Many
check writers prefer checks for record keeping purposes, security
reasons and for the float. Not
all check writers have access to debit cards, and many merchants
have not invested in PIN pads.
Why
does the check writer have to sign an authorization slip?
The
check writer has to sign a printed ECT receipt to authorize the
electronic transaction for the Automated Clearing House (ACH), which
in turn forwards the electronic check transaction to the
merchant’s bank account instead of depositing the paper check.
What
happens if the check writer's account is debited twice?
In
case of an error or dispute, check writers have 60 days from the
posting date to notify the bank, the same time frame they have today
with paper checks. The
bank is responsible for reviewing a dispute or error.
Is
this process safe for check writers?
Companies
that process payments electronically (checks, credit cards, ATM's)
must follow government guidelines.
Check writers retain the same rights they currently possess
when disputing fraudulent items posted to their checking accounts.
Is
this process regulated by any government agency?
The
electronic process is governed under Regulation E, which covers all
electronic processing, such as ATM and credit card transactions.
Who
can charge my account with an electronic check?
Only
merchants to whom you have written a check for purchase can process
the check electronically. Merchants
must also require that you sign a slip authorizing the transaction
to be electronically processed.
Who
gives the merchant permission to electronically charge my account?
You
do. Merchants are
required to get your signature on an authorization slip at the time
of your purchase.
How
will this transaction appear on my bank statement?
A
complete description of the transaction is included in the check
writer's bank statement for reconciliation purposes, including
merchant's name, settlement date and amount.
It will appear with the other electronic payments, such as
direct payroll deposits or ATM transactions.
When
will my account be charged?
Generally,
your account will be charged in the same amount of time as a paper
check. (Approximately 2 days.)
Will
my financial institution charge a fee for an electronic check?
We
do not know of any financial institution that is charging check
writers for ACH transactions.
How
exactly is the money being moved?
What is the process?
The
check is processed from t |