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Personalized Service With a Difference
First and foremost, EZCheck provides personalized customer service. We do not employ technology that separates our customers from our employees. We answer the phone with a live person. Based on the customer’s response they are directed to the appropriate department where their call is answered by a live representative trained to handle their needs.
Secondly, EZCheck is nimble, responsive and service driven. We can tailor programs to meet specific customer needs.
Lastly, EZCheck assists its customers in accepting more check sales. Unlike our competitors, EZCheck does not decline checks due to complex and ineffective risk models that serve the competitor’s profits at the expense of the customer’s good clients.
Customer Service Benefits
- Inbound calls are answered with trained representatives without lengthy and frustrating automated switchboards and recorded messages.
- Personal account managers are assigned who learn the merchant’s individual business needs and care about their customers.
- Access is provided to senior management for quick and decisive resolution of all merchant concerns.
- Programs and pricing are tailored to meet specific merchant or industry requirements.
- State-of-the-art technology is utilized and designed specifically for electronic check processing services.
- EZCheck specializes in check payment and check authorization services allowing merchants to utilize the credit card processor of their choice.
Electronic Check Payment Services
EZDeposit – Remote Deposit Capture
ECT - Electronic Check Transfer and Conversion
EZTel – Electronic Checks by Phone
EZDebit – Recurring Payments
EZPayment – Accounts Receivable Conversion
EZMobil – Wireless Check Conversion
Paper Check Authorization and Collection Services
Check Guarantee
Check Verification
EZApproval – Telephone Check Authorization
EZVerify – PC based Check Authorization
EZCollect – No Fee Collection
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